“Dissapointing”
Review of Eirias Park
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65 reviews
22 attraction reviews
Reviews in 27 cities
36 helpful votes
“Dissapointing”
This review is only about the swimming baths and does not reflect on the rest of the park.We were a family party arrived at approx 11.45 and queued and paid as it was our fist visit were directed to changing rooms,we all changed and went through the shower and into the children's pool which is the first pool you come to on entering bathing area.We were then ordered out of the pool as it was only 5 to 12 and your not allowed in before 12 o'clock.We were all wet and quickly became cold after being in the water,we and others were left and made to wait these 5 minutes before being allowed in.Nobody told us on entering that we weren't allowed in before 12 or we would have waited rather than standing getting cold.The centre itself is unfortunately like all council run facilities suffering from cuts,its jaded and badly needs upgrading ,they also need to educate the staff who I suspect been there along time and have fell into poor ways,they should treat the customers much more respectfully ,and they need to replace the scruffy yellow polo shirts they all were attired in.These baths are one of a few left on the coast after all the closures so you haven't much choice but if fewer people use them they will go as well,but don't accept poor customer service complain and things might get better,.All in disappointing and made worse by staff Colwyn Bay council do something about it.
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